An independent travel agency in the UK recently released some of the funniest and oddest complaints by cruisers. All of these complaints were reported by bonvoyage.co.uk about their most recent cruise experiences. Their team picked out 10 of the funniest comments people made.
Some of the complaints include “the ocean being too loud” and “the service being too good”. We got a kick out of what some of these people said, and we’re sure you will too. Feel free to leave a comment if you have heard any other crazy complaints by cruisers.
1. One of the complaints that caught the team’s attention came from a woman who was on a Mediterranean cruise. She kept complaining that the ocean was too loud and kept her from being able to get a good night’s sleep.
She recommended that the cruise ship cabins be made better sound-proofed against the sounds of the sea.” And here I thought the sound of the ocean was one of the best parts of cruising.
2. A man was celebrating his honeymoon on a 2 week cruise to the Caribbean. He complained about the lack of “ceremony” for himself and his new bride, hoping their cabin would be fully decorated in white, with rose-petals, champagne, and chocolate covered strawberries awaiting them. The newlywed cruiser admitted that he did not request any of these things, because he expected the staff to just know about their situation and give them this special treatment at no extra cost.
3. A woman on a cruise departing from Southampton informed the bonvoyage.co.uk team that she had to re-schedule her whole holiday, as she claimed she was not aware of the fact that she was supposed to take her passport with her on the cruise.
She apparently thought she only needed her passport when going on a fly-cruise, and blamed the cruise company for not texting her the day before to remind her to take her passport.
4. This one cracks me up. A couple on a Mediterranean cruise complained that their Captain was rude, and did not comply to their requests for the cruise ship to wait for them.
Before the couple left the ship to visit the port of call, they left a note for the Captain that they would be returning to the ship 2 hours after the planned departure time. Their reason: “too much to do in port.”
Of course, the Captain pulled the ship out of port at the planned time and the couple had to catch another ship to meet up with their cruise ship at the new port, after which they sought compensation for the travel cost they had to cover.
5. A woman on a Hawaiian cruise said that she heard that Gary Barlow once cruised on the same cruise ship that she was traveling on. But when she did not see him on the ship she demanded an explanation as to why he was not on the same cruise again.
6. A man who traveled on an Alaskan cruise complained that the weather was much colder than he expected. He wanted to be able to use the pool every day and work on his tan.
He stated that “all cruises are meant to be hot”, and so he sought compensation for having to buy warmer clothing as he “had only packed minimal clothing for the expected hot weather.”
7. An older couple on a European cruise complained that the cruise line did not provide them with a packed lunch for every day that were docked in port. The cruise line never mentioned this option being provided, but apparently the couple thought it would be standard to carry a lunch with them each day.
8. A woman on a ‘Celebrity Cruises’ ship asked bonvoyage.co.uk for a full refund in June last year, simply because she didn’t see any celebrities on board the ship. According to her comments, the company was guilty of “false advertising” due to the lack of actual celebrities on the ship.
9. One couple from Yorkshire complained about the kindness of the staff on board their cruise ship. They said they had to spend a lot more money on tips then they had planned for because of how excellent the service was. They then sought out compensation for the cost of the tips they gave out.
10. Last but not least, BonVoyage.co.uk was contacted by a woman in January this year who expressed her disappointment with her inside cabin not having a window to the sea.
Furthermore, she expressed her frustration as she claimed ‘nobody’ on board was able to install a window for her so she could enjoy the view, and expected “better service next time.”
Have you heard any crazy complaints by cruisers? Leave a comment below and let us know.